Refund & Cancellation Policy

Last Updated: February 9, 2026

This Refund & Cancellation Policy governs all payments, cancellations, rescheduling, and refunds made through the Groshree platform.

1. Payments

• All payments must be completed before availing Groshree services
• Session bookings are confirmed only after successful payment
• Unpaid bookings may be cancelled automatically

2. Session Booking

Groshree allows users to book services or sessions subject to availability. Confirmation depends on payment verification.

3. Cancellation, Rescheduling & Refunds

Groshree provides a transparent and fair policy to balance user satisfaction and service provider commitments.

3.1 User Options

• Reschedule a session
• Cancel a session
• Request a refund where applicable

4. Session Rescheduling

Rescheduling requests must be made at least 24 hours before the scheduled session and are subject to availability.

5. Session Cancellation & Refund

• Cancellation by User: No refund will be provided if the user cancels the session.
• Cancellation by Groshree Expert: Users will be notified and may receive a refund or reschedule option.
• Technical Issues: If a session cannot be completed due to technical reasons from Groshree’s side, users may request a refund by emailing info@groshree.com.

6. Refund Processing

• Approved refunds are processed within 15 business days
• Refunds are credited to the original payment method
• Bank processing time may vary

7. No-Show Policy

Failure to attend a session without prior cancellation or rescheduling will be considered a no-show and will not be eligible for a refund.

8. Policy Updates

Groshree reserves the right to update this Refund & Cancellation Policy at any time. Changes will be effective upon posting.

9. Contact Us

• Email: info@groshree.com
• Support: support@groshree.com